Incorporate Massage Blog

Scheduling Office Massage: How Far in Advance Should Employees Book Appointments?

Written by Emily Russon | Feb 12, 2018 6:00:00 PM

Office massage programs are regularly scheduled massage times that lets your employees get all the benefits of corporate massage. Since they're on a set schedule, such as every day or every week, your employees know when their massages are coming.

But before that magical day of massage happens, your employees will need to get each of their appointment times on your company's massage schedule.

So how does corporate massage scheduling work? 

In this article, we'll cover 4 different ways some companies have set up their massage schedule availability. 

 

Massage at Work: How to Determine Your Schedule Availability

 

At Incorporate Massage, our massage programs are completely customizable, so you're going to have lots of options when setting up your program.

One decision you'll have to make is what the schedule looks like for making new massage appointments available to book. Should employees have a months' worth of appointments to pick from? Three months? There are pros and cons to longer lead times and shorter lead times. 

When you first set up your massage program, we'll get you set up on our massage program scheduling system. This system allows our massage therapists to know what their own schedule will look like when they show up for a day of massaging your employees.

Each of your employees will be able to select the exact day and time they want their massage appointment to be. So what you'll need to decide is when your massage schedule should allow your employees to book their appointments. 

Whichever option you choose can affect your employees' experience of the massage program. Let's dive into these options.

 

 

Option #1: Booking Employee Massage Appointments A Few Weeks in Advance

Sometimes, companies want availability opening up on the first of the month of their massage day, no matter what. For example, if massage day is December 12th, then their employees can begin signing up for slots on December 1st.

Using this system makes signing up for massages a habit. Many companies want to keep the massage booking process as fair as possible. By keeping the booking window short, those who want massages and have room in their schedule will be sure to get them. This booking system works really well for smaller companies with fewer massage slots to fill.

 

Option #2: Booking Office Massage Appointments One Month in Advance

Typically, we open massage slots up about a month in advance of your massage program's start date at the beginning of that month. For example, if a client’s program date is December 12th, we will allow employees to begin booking on November 1st.

This availability choice gives your employees enough time to schedule their massages in advance, without it being several months in advance. Your employees will have a good idea of what meetings and other events they'll have to work around, but they won't forget about their massage appointment before it comes.

 

 

Option #3: Booking Employee Chair Massage Appointments Two Months in Advance

For large companies with thousands of employees and multiple locations, opening up massage appointments further in advance can be a necessity. Some of our clients see far better program success rates if they allow their employees to book two to three months in advance.

Why? This gives employees plenty of time to sign up. Appointment times aren't as competitive to come by as they can be in smaller companies, so employees are able to figure out what time will work best for them.

It's also a great option for big companies trying to accommodate many types of schedules. If employees do have to change their massage appointment, there's plenty of time to do so and still have the appointment time be filled up by someone else.

 

Option #4: Booking Workplace Massage Appointments Many Months in Advance

There is a limit to the success of allowing people to sign-up too far out.

One of our clients used to open up an entire year's worth of booking at once.

Many employees would schedule every single one of their massages months in advance. Employees who didn't do this struggled to find convenient, open massage slots and simply stopped using the program.

After making the switch to opening up massage slots just three months ahead of time, there were more massage appointments available at any given time and employees didn't forget about appointments they booked several months in advance. Though in our case, Incorporate Massage sends reminders to the employee, but a reminder isn't quite the same as remembering an appointment on their own.

 

 

Your Office Massage Schedule: Things to Consider

We make sure our programs are completely customizable because each company has a unique set of needs. As you're considering your companies needs while you set up your massage program, here's a simple list of things to consider:

Shorter Lead Time

  • Employees aren't as likely to forget their appointments.
  • Great for smaller companies where there isn't strong competition for massage slots.
  • Opening the slots up on a frequent, regular schedule makes it a habit for your employees and can help your program be more successful.

Longer Lead Time

  • Gives employees plenty of time to figure out their schedule and sign-up for a massage slot.
  • Great for larger companies where there may be competition for massage slots.
  • Gives plenty of time for one employee to cancel their massage appointment and another to fill it.

 

Curious about our massage program options?

Compare our 4 program types here: