Your customer service team is at the front lines of your business, sometimes the first time a customer interacts with one of your employees. A bad interaction with customer service can cost your company more than just an upset customer. According to research:
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Administrative Professionals Day is April 26, 2017.
Once an obscure holiday, Admin Day has become a big deal. And it should be. Admins devote their days and their entire professional careers to making sure your life is as organized and easy as possible.
So here are 10 unique gift ideas for Administrative Professionals Day (plus 3 rules to remember) to show your team the appreciation they deserve.
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An employee handbook is an important resource for your employees to know what the company expects of them. It's a handy place to keep company policies collected so that all staff members are on the same page.
In this article, we'll cover keys to writing a successful employee handbook, as well as sections of a handbook you should include.
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Looking for unique ways to make employees happy -- or even draw top talent to your company? Voluntary benefits go above and beyond typical benefits offerings. And they offer a way for companies to stand out. So how do you get started?
In this article, we'll cover what voluntary employee benefits are, and some key ideas to get started with.
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In a report titled The Importance of Social Media for Recruiters and Job Seekers, SHRM (Society for Human Resource Management) has collaborated with Ascendo Resources to provide an in-depth look at how social media is impacting the job market.
As a hiring manager, do you check out job prospects online? Is LinkedIn your first stop for finding new top talent? How does Facebook come into play when making hiring decisions? SHRM's latest report covers all this and more.